Shipping Policy
Thank you for visiting and shopping at Diver's Point Online Store.
Please note that items are not guaranteed in stock due to orders being filled from multiple locations. If we are unable to complete your order, you will be notified via email within 2 working days.
Order Processing:
All orders are processed within 1-2 working days after confirmation of payment. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Store Pick-up:
Orders can be picked up Monday to Saturday, from 11:00am to 3:30pm. An email will be sent when your order is ready for pick-up.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Option | Estimated Delivery Time |
| Lalamove/Grab Express (Metro Manila) | Same day (Wait for an email that your order is ready for pick-up) |
| Metro Manila | 0 to 2 working days |
| Luzon | 3 to 10 working days |
| Visayas | 7 to 14 working days |
| For Remote Areas | 10 to 14 working days |
| Courier | |
| AP Cargo | Selected areas only |
| Lalamove/Grab Express | Metro Manila only |
| LBC | Nationwide (Branch pick-up only for out of delivery zone address) |
| Capex | Selected areas only |
We ship nationwide, but not internationally, at the moment.
For LALAMOVE/GRAB EXPRESS and AP CARGO COURIER, please choose "Pick-up" under Delivery Method upon check out. Shipping/Delivery fee will be collected upon arrival of your item/s.
Order tracking
A tracking number will be provided to our customers by email and on all orders placed through our website. It is the responsibility of our customers to track their shipments and be on the lookout for their order to arrive. If your order is not received in reasonable time, please notify us within 10-15 days after shipment so that we can investigate and provide a solution.
Also, if your shipping address is out of delivery zone, where impossible to do door-to-door delivery, your package may be delivered to the central office or hub for pick-up.